Privacy Policy

Privacy Policy

Introduction

Welcome to https://medical-practice-growth-solutions.storysurge.net (hereafter referred to as “Medical Practice Growth Solutions,” “we,” or “us”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://medical-practice-growth-solutions.storysurge.net
  2. All associated applications and software services provided by us
  3. Interactions via linked third-party platforms, although these may have their own privacy policies that govern data collection
  4. Communications initiated or received from our team, including emails, calls, texts (SMS), and newsletters

Processing Activities

This policy outlines the ways in which we process your personal data:

  • Account Management: When you use our applications as an authorized user, we collect account information such as usernames, passwords, and profile details.
  • Payment Information: We securely process payment details when you make purchases or subscribe to our services.
  • Financial Records: For accounting purposes, we may store financial data related to transactions on our platform.
  • Purchase History: Details of your purchases, including products and services acquired through us, are recorded for internal analytics and improvement.
  • Device Identifiers: We may collect unique identifiers from your mobile devices to enhance the functionality of our applications.
  • Location Data: With your consent, we can access location information to provide personalized content or services.
  • Feedback and Reviews: Personal data provided through feedback forms, surveys, or product reviews is used to improve our offerings.
  • Social Media Interaction: If you choose to connect with us via social media platforms, we may collect publicly available information from those accounts.
  • Product Preferences: Data about the products you view, save, or purchase helps us tailor recommendations and advertisements.

Personal Data Collection

We gather various types of personal data, which include:

  1. Account Information: This comprises your name, email address, contact details, and password (hashed for security).
  2. Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are securely stored for processing transactions.
  3. Financial Records: We may keep records of your financial activities on our platform for accounting and tax purposes.
  4. Purchase Data: Product names, purchase dates, quantities, and total amounts spent are tracked.
  5. Mobile Device IDs: Unique identifiers from smartphones or tablets can be used to personalize content and ads.
  6. Location Information: With your permission, we access location data to deliver location-based services.
  7. Feedback and Communication: Your name, email, and any text or content you share with us as part of feedback or correspondence.
  8. Social Media Profiles: If connected, details from your social media profiles (publicly visible) may be accessible.
  9. Product Interactions: Data about the products you view, save in wishlists, or purchase helps us improve recommendations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions and navigation.
  • Preference Cookies: Customized settings and preferences are stored for improved user experiences.
  • Analytics Cookies: We use these to collect information about your interaction with our websites and applications for performance measurement and optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purposes for which the data was collected:

  • Personal data is retained as long as necessary for the fulfillment of those purposes, after which it is securely deleted or anonymized.
  • In some cases, we may be required by law to keep records for a specific period.
  • Once the retention period expires, or when data processing is no longer needed, your personal data will be permanently erased from our systems.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  • Data Encryption: All sensitive data is transmitted and stored using encryption techniques to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems have role-based access controls, ensuring that only authorized personnel can access confidential data.

Children’s Privacy

Medical Practice Growth Solutions does not knowingly collect or solicit personal information from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such data by mistake, please contact us through the methods provided below to request its deletion.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its current use.
  • Rectification: If inaccurate, you have the right to ask for corrections or updates to your data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may restrict or object to the processing of your data for specific purposes.
  • Data Portability: Upon request, we can provide a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: You have the right to object to data processing based on legitimate interests or to refuse any form of direct marketing. We will not discriminate against you for exercising these rights.

To exercise these rights, please contact our privacy team at your earliest convenience using the contact details provided below.

Changes to Privacy Policy

Medical Practice Growth Solutions reserves the right to update this policy from time to time. Any significant changes will be notified via a prominent notice on our website, and updated versions will be available upon request.

Contact Information

For any questions, requests for data access or deletion, or to report privacy concerns, please contact us: